Information Technology Services Support
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
(800) 927-3024 Hours: Mon - Fri 8am-5pm CT
Knowledge base
Common Topics
How-To Guides
18
Office 365 Quarantine Guide
Zoom One-Stop Guide
Best Practices for Securing Zoom Meetings
Creating Desktop Shortcuts For Apps
Can't login to MyPark/Canvas after SSO Change
View all 18
Student Solutions
Online Services
54
How Do I Change My Password?
I Forgot My Password And Do Not Have Challenge Questions Setup
How To Register For Classes Online
How To Locate Your Class Schedule
How To Order / Find Textbooks
View all 54
On Campus Services
15
How do I access the computer lab applications from a lab computer in the KC area?
How do I use the Ink Print kiosks?
Academic Plaza Collaboration Stations
Academic Plaza Game Room
Barco Clickshare
View all 15
Online Classes and Canvas
13
How To Get Help With Online Classes
Cannot See Online Courses Currently Enrolled In
Canvas Basics
Canvas Mobile
Student Success Resource
View all 13
Transcripts
4
How Do I Request An Official Transcript?
How Do I Request A Transcript When I Don't Have Access To my.park.edu?
How Can I Access/Obtain an Unofficial Transcript?
When I request for a Transcript I get a "Signature is Invalid Error"
Applications
2
Park Pirate Mobile Application
Respondus Student Lockdown Browser
Academic Chromebooks
1
How To Get Started With Park University Academic Chromebooks
Student Success
Frequently Asked Questions
12
When Is New Student Orientation For Fall?
How do I register for New Student Orientation?
Parkville Campus Course Codes
Parkville Campus Center Student ID Cards
Events on Campus
View all 12
Parkville Technology Lab
3
What is the Student Technology Lab and Tech Fee Committee?
What is in the Tech Lab?
How do I reserve the Tech Lab space?
Military and Veteran Student Services
14
Where is the Global Warrior Center located?
What is the phone number for the Global Warrior Center?
What are the Hours of the Global Warrior Center?
What paperwork do I need to send to the Warrior Center?
Are there special military and veteran tuition rates and how do I qualify?
View all 14
Faculty and Staff Solutions
Five9 Guides
4
Setting Up Five9 Software on Home PC
Using Five9 Contact Center on Park-Issued Computer
Five9 Support and Training
How to access Five 9 using PSTN with your cell phone
Canvas Resources
4
Canvas Sub-Account Admin Access
Canvas Course Provisioning For Instructors & Students
Canvas Login - Users without a ParkID#
Sharing Content in Canvas
Course Control
3
Entering Grades in MyPark Course Control
Course Details
Course Control Class List
WinSCP
1
Connect to CX via WinSCP
Adoptions & Insights Portal (AIP)
0
Instructor 3PV Instructions
0
Teams Phone
1
Getting Started with Teams Phone, an Introductory Article
Public
FAQ
93
Adding Signature to Outlook for Windows
Cannot Create A New Syllabus - Create Syllabus Button Grayed Out
How to Map a Network Drive (Windows 7 and Windows 10 or in Virtual Win10)
Virtual Lab Applications
How To Locate & Submit Your Syllabus
View all 93
Getting Started
2
How Do I Sign Up For A Park ITS Support Site Account?
I'm Having Trouble Signing Into The Support Portal (support.park.edu)
MyPark
11
Using Moxie Manager to upload a file in MyPark
Faculty Tab Disappearing/Faculty unable to log in
Advisor Access in MyPark needs to go via CX
Grant Admin permissions in MyPark
Exploring a major with the Major Exploration Portlet in MyPark
View all 11
Smart Home, Internet Of Things Devices
6
How to set up an Amazon Echo Dot
What commands does the Amazon Alexa, Ask Park skill support?
How do I enable the Ask Park skill for Amazon Alexa?
Tips For Setting Up Smart Home & IoT (Internet of Things) Devices On Campus
How to Setup Google Home
View all 6
Streaming
2
How to Stream
GYO Combine Recording Thing