FAQ

Default solution folder, feel free to edit or delete it.

Cannot Create A New Syllabus - Create Syllabus Button Grayed Out
If the button for "Create a Syllabus" is greyed out and not clickable, it is because a syllabus has already been created for this class:     ...
Sat, 15 Sep, 2018 at 8:03 AM
Virtual Lab Applications
Beginning in the 2017-18 school year, Park University will be providing the applications in our computer labs and connected classrooms via a virtual desktop...
Mon, 21 Aug, 2017 at 9:29 AM
How To Locate & Submit Your Syllabus
This is a brief over-view of how to get to the Syllabus Editor, find your classes, and create/submit a syllabus.  For more detailed information, please see ...
Sat, 15 Sep, 2018 at 8:03 AM
How do I use FreshDesk?
Please watch this 30-minute video where we walk through the introduction of FreshDesk before its launch on May 26, 2017.  This video will explain not only w...
Fri, 26 May, 2017 at 2:59 PM
Syllabus Created But Cannot Submit
If you have created your Syllabus but are having difficulty submitting it for approval, here is how you can get it submitted. In your Class Listing in t...
Sat, 15 Sep, 2018 at 8:03 AM
Help Desk & ITS Hours
Here are the hours for Help Desk and the ITS Department: Help Desk Hours for Phone & Live Chat: Monday - Thursday:  7am to 7pm Central Time Friday...
Fri, 9 Jun, 2017 at 7:36 AM
Confirming Classes
Confirming classes is the last step to take before the beginning of the semester. This is where classes are paid for, meaning that your inclusion in the cla...
Sun, 28 May, 2017 at 10:14 AM
How to set Adobe as the Default Application for PDFs
Right click on the file you desire to open in Adobe - > Hover over “Open with” and select “Choose default program”. The “Open with” dialog will appear...
Wed, 28 Feb, 2018 at 3:03 PM
How Do I Forward My Academic Email?
To forward your Academic Email to another email address: 1. Login to your Academic Email through the MyPark webpage.  Once logged into the Gmail system,...
Wed, 3 May, 2017 at 12:21 PM
Can not create or edit a syllabus template
As a course developer, you should have access to create or edit a syllabus you may need to enable popups
Wed, 19 Jul, 2017 at 1:24 PM