Location


Park University ITS Help Desk is located in downtown Parkville, MO, adjacent from the Main Campus at 12 E First Street.


Normal Help Desk Hours


Here are the hours for Help Desk and the ITS Department:


Help Desk Hours for Phone & Live Chat:

Monday - Friday:  7am to 7pm Central Time


ITS Department Hours & Walk-In Availability:

Monday - Friday:  8am to 4:30pm Central Time


Special Days That Help Desk Is Open


The Help Desk is open six weekends a year, 12pm to 5pm Central Time on the following weekends:


Weekend immediately preceding Fall / Fall 1
August 11 - 12, 2018
Fall 1 Finals WeekOctober 6 - 7, 2018
Fall / Fall 2 Finals WeekDecember 8 - 9, 2018
Spring 1 Finals WeekMarch 9 - 10, 2019
Spring / Spring 2 Finals WeekMay 11 - 12, 2019
Summer Finals WeekAugust 3 - 4, 2019


Holidays


Help Desk is not open on University-recognized holidays:

  • New Year's Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veteran's Day (observed)
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day


Online Classroom Help


Online Classroom help is always available 24/7.  Here is how to get help with your Online Class:

https://support.park.edu/solution/articles/6000166069-how-to-get-help-with-online-classes