FAQ

Default solution folder, feel free to edit or delete it.

How To Reset Your Citrix Receiver
To reset your Citrix Receiver, just follow these steps: Down by your time, right-click the Citrix icon.  Sometimes you may have to click the up arrow to...
Mon, 30 Jul, 2018 at 11:50 AM
How Do I Access My Park Academic Email?
To go straight to your Park Academic Email (Gmail-like), go to https://mail.park.edu Once there, it will ask you for your Park ID number and Park pa...
Fri, 21 Sep, 2018 at 8:07 AM
How Do I Setup My Security Questions?
Setting up your security questions is the best way to make sure you can get back into your account should you get accidentally locked out or forget your pas...
Mon, 24 Sep, 2018 at 6:17 AM
Is My Park Password The Same As This Support Site?
No, this support site is not on the same Network as MyPark, Canvas, or Academic Email.  This support site is hosted by Freshdesk, a premier third-party tick...
Mon, 24 Sep, 2018 at 6:33 AM
How To Connect Your Phone To WiFi
When on Campus, you can connect your phone to WiFi.  Most Campuses have two WiFi signals:  Park-Guest and Park-Net.   Anyone can connect to Park-Guest a...
Thu, 27 Sep, 2018 at 7:52 AM
Why Can't I See/Change Certain Sections When Creating Syllabus?
The following sections generally will not be seen nor editable when you are creating your Syllabus: Mission Statement Vision Statement Academic Honest...
Thu, 27 Sep, 2018 at 9:13 AM
My Teams In Bridge Are Wrong Or Need Updated
If your Team that is assigned in Bridge either has incorrect members or needs updating, please contact Human Resources at: hr@park.edu 816-584-6392
Wed, 14 Nov, 2018 at 11:02 AM
How Do I Update My Google Chrome Browser?
If an Update is ready to be applied to your Google Chrome, just click the three-dot menu in the upper right of your Chrome Web Browser.  If you see Update G...
Wed, 14 Nov, 2018 at 11:58 AM
How Do I Check The Status Of Or Update A Support Ticket?
You can check the status of an ITS Support Ticket by logging into the Park ITS Support Portal: Go to or click:https://support.park.edu In the upper righ...
Wed, 14 Nov, 2018 at 2:02 PM
How Do I Drop A Class?
Please Note:  If you are attending classes at the Parkville Campus, please see your Student Success Advisor to change your current enrollment.  If you don&#...
Thu, 15 Nov, 2018 at 10:25 AM