Location
Park University ITS Help Desk is located in downtown Parkville, MO, adjacent from the Main Campus at 12 E First Street.
Normal Help Desk Hours
Here are the hours for Help Desk and the ITS Department:
Help Desk Hours for Phone & Live Chat:
Monday - Friday: 7am to 7pm Central Time
ITS Department Hours & Walk-In Availability:
Monday - Friday: 8am to 4:30pm Central Time
Special Days That Help Desk Is Open
The Help Desk is open five weekends a year, 12pm to 5pm Central Time on the following Finals Weekends:
| Fall 1 Finals Week | October 12-13, 2019 |
| Fall / Fall 2 Finals Week | December 14-15, 2019 |
| Spring 1 Finals Week | March 7-8, 2020 |
| Spring / Spring 2 Finals Week | May 9-10, 2020 |
| Summer Finals Week | August 1-2, 2020 |
Holidays
Help Desk is not open on University-recognized holidays:
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Veteran's Day (observed)
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve
- Christmas Day
Online Classroom Help
Online Classroom help is always available 24/7. Here is how to get help with your Online Class:
https://support.park.edu/solution/articles/6000166069-how-to-get-help-with-online-classes