ProctorU Test-Taker Support
https://www.proctoru.com/proctoru-live-resource-center

 ProctorU is a remote proctoring service which has options for live online proctoring, recorded proctoring and advanced machine proctoring for exams in Canvas. 

Important Notes

When using the live online proctoring option, remote proctors will use your webcam to watch you while you take an exam, and your screen will also be recorded. ProctorU proctors will follow exam guidelines that are written by your professor, and your professor will have final determination as to whether or not cheating occurred. 

  • The computer you use to take an exam must have a webcam and should be placed in a quiet well lit location.
  • Your exam should be taken without anyone else present in the room/space you’ve chosen.
  • Allow a bit of time for set-up and an authenticity check. This helps ProctorU verify your identity and workspace.

Procedures

Your professor will determine an exam window, and you must schedule a proctoring time within that window. This process is not automatic, and if you attempt to schedule within less than 72 hours or attempt to take the exam without registering you will be charged a small fee and expected to pay with a credit card.

Step-by-Step Instructions

To set up an account and schedule a proctoring time: 

Step 1: Go to go.proctoru.com  to sign up for a new account. 

 

 

 

 

 

 

 



Step 2: Fill out basic information needed to create an account.

 

 

 

 

 

 

 

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3: This is the dashboard you will see when they log in to your account.

 

 

 

 

 

 

 

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4: Select an exam.

 

 

 

 

 

 

 





Step 5: Depending on your course, you may have multiple options for scheduling exams.

 

 

 

 

 

 

 




Step 6: You will have a countdown timer in ProctorU.com for your exam once you schedule it. Once the timer expires, a big blue GO button will be there. Click on GO to connect to a proctor. The proctor will lead you through a set-up process, and once that is done you will be taken to Canvas.


Additional Information

ProctorU Test-Taker Support
https://support.proctoru.com/hc/en-us/categories/115001818507

Be sure to visit ProctorU’s systems check to check your equipment
https://go.proctoru.com/users/1218523/system-metrics/new