Problem: When logging into Gmail the error message, "This account has been disabled," is displayed.

Solution: This message indicates Google has disabled your account because it has been used to send out junk email.  This typically means your account has become compromised.  You will need to update your Park University password by visiting  Once your password has been updated, please open a support ticket indicating your account was disabled by Google and that youu have updated your password and we can get the account restored.  The restore process can take up to 24 hrs.