Thank you so much for being so enthusiastic about your new virtual machine. There are a few things we need you to prepare before you login to your Citrix Virtual desktop.

Steps to complete in preparation for your new Persistent Virtual Desktop:

1 – Ensure that all necessary documents are stored in My Documents.

      How to Locate My Docs and Folder Redirection

2 – Locate and document/screenshot currently mapped network drives 

      How to Locate Mapped Drives

3 – Remove mapping to any shared drives (This is to increase the speed of connection once they are remapped within the Virtual Machine) 

      How to Remove a Mapped Network Drive

4 – Save your browsers’ bookmarks 

      How to Backup Browser Settings


*For extra details on steps 1-4  please check out this solution article:

      Pre-migration Check List

5 – For the first time logging into Citrix follow the steps found here: Installing and Using Citrix

    *To enable your Citrix icon in the lower left side of your Start Bar (pay special attention to Section D and Section E): 

     Citrix: Setting Up And Using For Employees

6 – Login to your virtual desktop. Choose the desktop labeled '...Persistent..'

7 – Once logged in, you will need to setup your new virtual desktop:

      How to Setup Your Outlook Mailbox

      How to Map a Network Drive

      How To Install A Network Printer

      How to Backup Browser Settings (links also instruct you how to retrieve those backed up settings)

      How to Locate My Docs and Folder Redirection (confirm that your documents are showing up)

      Installing and Using Citrix (To obtain the CX 8.1 icon on your desktop, launch Citrix from within your Virtual desktop)

8 – For any other program settings or installations, please contact Help Desk so that we can assist you.