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(800) 927-3024 Hours: Mon - Fri 8am-5pm CT
Knowledge base
Common Topics
How-To Guides
19
Office 365 Quarantine Guide
Zoom One-Stop Guide
Best Practices for Securing Zoom Meetings
Can't login to MyPark/Canvas
How To Log In Using The Single Sign On (SSO) For MyPark, Canvas, Etc.
View all 19
Student Solutions
Online Services
51
How Do I Change My Password?
How To Register For Classes Online
How To Locate Your Class Schedule
How To Order / Find Textbooks
How To View Your Class Syllabus
View all 51
On Campus Services
12
How do I use the Ink Print kiosks?
Academic Plaza Collaboration Stations
Academic Plaza Game Room
Barco Clickshare
Computer Labs
View all 12
Online Classes and Canvas
14
How To Get Help With Online Classes
Cannot See Online Courses Currently Enrolled In
Canvas Basics
Canvas Mobile
Student Success Resource
View all 14
Transcripts
4
How Do I Request An Official Transcript?
How Do I Request A Transcript When I Don't Have Access To my.park.edu?
How Can I Access/Obtain an Unofficial Transcript?
When I request for a Transcript I get a "Signature is Invalid Error"
Applications
2
Park Pirate Mobile Application
Respondus Student Lockdown Browser
Academic Chromebooks
1
How To Get Started With Park University Academic Chromebooks
Student Success
Frequently Asked Questions
12
When Is New Student Orientation For Fall?
How do I register for New Student Orientation?
Parkville Campus Course Codes
Parkville Campus Center Student ID Cards
Events on Campus
View all 12
Parkville Technology Lab
0
Military and Veteran Student Services
14
Where is the Global Warrior Center located?
What is the phone number for the Global Warrior Center?
What are the Hours of the Global Warrior Center?
What paperwork do I need to send to the Warrior Center?
Are there special military and veteran tuition rates and how do I qualify?
View all 14
Faculty and Staff Solutions
Five9 Guides
4
Setting Up Five9 Software on Home PC
Using Five9 Contact Center on Park-Issued Computer
Five9 Support and Training
How to access Five 9 using PSTN with your cell phone
Canvas Resources
4
Canvas Sub-Account Admin Access
Canvas Course Provisioning For Instructors & Students
Canvas Login - Users without a ParkID#
Sharing Content in Canvas
Course Control
3
Entering Grades in MyPark Course Control
Course Details
Course Control Class List
WinSCP
1
Connect to CX via WinSCP
Adoptions & Insights Portal (AIP)
0
Instructor 3PV Instructions
2
Pearson Revel Instructor Set-Up Instructions
Pearson MyLab/Mastering Instructor Setup instructions
Teams Phone
1
Getting Started with Teams Phone, an Introductory Article
Computer Science
1
Adding a student as a read-only database user through plesk
Public
FAQ
82
Adding Signature to Outlook for Windows
Cannot Create A New Syllabus - Create Syllabus Button Grayed Out
How to Map a Network Drive (Windows 10 or Windows 11)
How do I use FreshDesk?
Syllabus Created But Cannot Submit
View all 82
Getting Started
2
How Do I Sign Up For A Park ITS Support Site Account?
I'm Having Trouble Signing Into The Support Portal (support.park.edu)
MyPark
12
Using Moxie Manager to upload a file in MyPark
Faculty Tab Disappearing/Faculty unable to log in
Advisor Access in MyPark needs to go via CX
Grant Admin permissions in MyPark
Exploring a major with the Major Exploration Portlet in MyPark
View all 12
Smart Home, Internet Of Things Devices
6
How to set up an Amazon Echo Dot
What commands does the Amazon Alexa, Ask Park skill support?
How do I enable the Ask Park skill for Amazon Alexa?
Tips For Setting Up Smart Home & IoT (Internet of Things) Devices On Campus
How to Setup Google Home
View all 6
Streaming
2
How to Stream
GYO Combine Recording Thing
A.I. (Artificial Intelligence)
11
Using AI Chatbots: Privacy and Information Security Considerations
Introduction to Machine Learning and AI for Beginners
Ethical Considerations in Using AI for Academic and Professional Work
Introduction to Artificial Intelligence in Higher Education
How to Use AI Tools for Academic Writing and Research
View all 11